PRIVACY POLICY

Privacy Policy

Carboon Drivers respects the privacy of its customers and users. This policy explains, in simple terms, what data we may collect, how we use it and which rights you may exercise.

Data we may collect

When you visit the store, create an account, place an order or contact us, we may process data such as name, email address, phone number, billing and delivery address, order data, payment data processed by payment providers, IP address, device information and browsing data.

How we use data

We use this data to process orders, manage payments, organize shipments, provide customer support, prevent fraud, comply with legal obligations and improve the store experience. Where applicable, we may also use your email for marketing communications, always with an unsubscribe option.

Data sharing

We may share data with Shopify, payment providers, carriers, analytics tools, technical services and other partners required to operate the store and deliver your order. These third parties process data only as needed to provide their services.

Cookies

The store may use cookies and similar technologies for site operation, analytics, security, personalization and marketing. You can manage cookies through your browser settings and, where available, through options shown on the site.

Data retention

We keep data only for as long as necessary to fulfil the purposes described in this policy, comply with legal, tax and accounting obligations, resolve disputes and maintain store security.

Your rights

Depending on applicable law, you may have the right to access, correct, delete, restrict or object to the processing of your data, as well as request data portability or withdraw consent where processing depends on it.

International transfers

Some service providers may process data outside the customer's country of residence. Where this happens, appropriate safeguards will be applied under applicable law.

Contact

For privacy questions or to exercise your rights, contact us at carboondrivers@gmail.com or by phone at +351 928 485 140.